I titled this as such because I see a lot of anger and frustration in the aftermath of Hurricane Michael.
I have also gotten very, very frustrated with the ins and outs of FEMA and my home owners insurance. Unlike many I look at the big picture.
A. Get hysterical and argue
B. Use care in my dialogue with both agencies I’m dealing with.
C. Take to Facebook and complain about FEMA the agency that I’m asking for help. Or D. Look at everything involved and proceed with caution.
I have been speaking nonstop with FEMA as well as my insurance co.
I have had some really kind people try to help me. FEMA is waiting for the insurance company to give a letter of settlement, but with my Insurance Co there is a process they have to go through. Everything isn’t on MY timeline, but on theirs.
The “old Al” would have lost her shit demanding results, but the “new Al” has learned patience and realizes that everything works in its own time. I’ve said it over and over again “this is a long and arduous process” it really is. No amount of screaming and crying is going to make anything move quicker.
I’ve submitted paperwork over and over realizing that an ineligible letter isn’t the end of the world, but a paper trail. FEMA HAS to send those letters/notifications until all necessary paperwork is submitted. These people are not trying just to piss everyone off, but are documenting everything as it happens. It’s called a timeline of events.
I get it, I’m all about documentation, maybe that’s why I’ve been very respectful when dealing with them. After all you get more flies with honey than with vinegar as my mom has taught me while growing up. Huge props to her, she taught me some really wonderful life lessons.
There is no need to bash these people, there is no need in acting ugly. I know I couldn’t do their job. With all of that being said I do have to touch on a conversation I had with a FEMA rep yesterday. She had called to ask the size of my property for possible placement of a trailer. We talked in great detail of my situation, being sick etc.
By the end of the conversation she said she wasn’t sure how things would go for me. She couldn’t promise a trailer and couldn’t promise an extension of FEMA benefits/emergency housing. She did tell me where the local official FEMA site is. She went on to say that since I have a vehicle, if things do not get approved through them I may want to go to the Walmart parking lot, get a blow up mattress and sleep in my car. I’m really not sure how I didn’t lose my shit with that comment. All I can think is that God was working through me to hold my tongue.
I was able to get off of the phone without having a total melt down. I waited about a half an hour and called FEMA and discussed my prior conversation with another rep. She was shocked that I was told that ridiculous information. Later on in the day I spoke with another rep who advised me to write a letter stating that I am in fact waiting for a settlement letter and that my insurance does not cover lodging.
Back to the documentation side of things. I wrote my letter and submitted it. Now I wait. I wait patiently, because if MS has taught me anything, it’s that I can’t control every aspect of life. I make a huge effort to do my part, but I am in fact only one woman and a very sick one at that.